Enterprise Resource Planning
In a volatile economic environment, businesses are leaning towards innovation in their IT resources. Working with next generation enterprise software, Spurr provides strategic Enterprise Resource Planning (ERP) services that face up to market challenges.
Our ERP expertise is further driven by dedicated partnerships with ERP software providers like SAP, Oracle (including PeopleSoft and JD Edwards) and Microsoft. Mapping functionalities of ERP applications against your business requirements, Spurr professionals provide consulting, implementation, upgrades, application management and SOA services across these domains,
- Financial Management
- Human Capital Management
Recruitment and Workforce Administration
Our solutions help organizations in automated matching and screening processes, at a reduced cost and reduced time. We help optimize resource utilization and strategize to balance the resource demand and supply to meet organizational requirements. Our services have resulted in efficient administration of valued workforce, reducing manual work and hence making HR operations effective and efficient.
Compensation Management, Benefits Admin and Payroll
Our extensive functional experience in designing and implementing processes related to salary, bonus, incentive compensation, separation or retirement compensation and benefit processes, etc. helps our global customers achieve accurate and timely completion of these processes.
Customer Relationship Management
Spurr’s Customer Relationship Management (CRM) practice is the largest among offshore service providers. Our CRM project execution is mainly driven by our in-depth experience in providing end-to-end CRM solutions to Fortune 500 companies. We are leading partners for Oracle Siebel, SAP CRM, Microsoft Dynamics CRM and Salesforce and leverage these partnerships to provide CRM services, ranging from consulting and implementation to upgrades and application management services. Our CRM practice has a strong industry focus across specific domains.
- Sales Automation
- Multi Channel Customer Service
- Marketing Management
- Quote to Order Management
- Customer Value Insight and Intelligence
Multi Channel Customer Service
Our solution helps organizations establish an automated system to benefit your business by enabling you to provide better service to customers. Having worked on process areas like Channel Management, Work Routing and Monitoring, we ensure seamless integration of suppliers and high-quality customer service with comprehensive reporting and analysis.
Quote to Order Management
To raise the customer satisfaction scores, organizations aim at delivering perfect orders. Our solutions help them consistently deliver a perfect order and get away with existing systems that lack the flexibility and skill in moving orders across the end-to-end order management cycle.
